Month: October 2014

Approach: Angry Clients and Tough Conversations

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I remember watching a segment on the news by a professional pick pocket. Three news anchors were standing in an open room, several feet away, nervous and protective of their belongings. The pickpocket was not going to get anywhere near them.

He knew that he could never get to their things while in front or behind them. It was confrontational. He had to approach differently. By keeping the team from feeling confronted, he got shoulder to shoulder with his prey. He had managed to defeat the peripheral defense, and now was standing right where he wanted to be – in your personal space.

But why does he need to distract you? Read more

Get Paid for Your Proposal: 5 Step Guide

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How to Knock an Email Proposal Out of the Park!

A few weeks back, I was looking for a contractor to handle some video needs. I posted on various websites, and waited. I also emailed Towson University, UMBC, and Loyola (all very close to me, and I know the campuses well) Video Departments to see if they had any recommendations on videographers for the project. I included my basic outline, rough timelines (which would continue to be rough) and asked for proposals via email. Read more